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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sports are COOLOMG Basketball Knee Pads suitable for? A: COOLOMG Basketball Knee Pads are designed for a variety of sports including basketball, volleyball, football, and soccer, making them versatile for both indoor and outdoor activities.
- Q: How do the knee pads provide comfort during use? A: These knee pads are made from a mixed elastic compression material with a non-slip design, ensuring a snug fit that feels like a second skin, which enhances comfort during physical activities.
- Q: What is the benefit of the graded compression structure? A: The graded compression structure of the knee pads helps improve blood flow to the legs, which can accelerate recovery and enhance circulation during and after sports activities.
- Q: Are the knee pads effective for injury prevention? A: Yes, the additional compression offered by the knee pads helps stabilize muscles, providing extra protection against injuries and scratches during high-impact sports.
- Q: How do I clean and care for the knee pads? A: To care for the COOLOMG Knee Pads, it is recommended to hand wash them in cold water and air dry to maintain their elasticity and avoid damage.
- Q: Do the knee pads have moisture-wicking properties? A: Yes, the COOLOMG knee pads are made with moisture-wicking material that keeps you dry and comfortable by regulating temperature during intense activities.
- Q: What sizes are available for the COOLOMG knee pads? A: The COOLOMG Basketball Knee Pads are available in various sizes, including the specific size M noted in the product title, allowing you to choose the best fit for your needs.
- Q: Is there a warranty or care plan for the knee pads? A: Yes, COOLOMG offers a care plan. If you encounter any issues with your knee pads, you can contact them with pictures, and they will send you a replacement at no cost.
- Q: Can these knee pads be worn during outdoor sports? A: Absolutely, the COOLOMG knee pads are suitable for both indoor and outdoor sports, providing protection and comfort regardless of the environment.
- Q: What makes COOLOMG knee pads different from other brands? A: COOLOMG knee pads feature a unique combination of snug fit, graded compression for improved blood flow, and moisture-wicking material, making them a reliable choice for athletes seeking comfort and protection.
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