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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Cressi Perla mask made of? A: The Cressi Perla mask features a skirt made from 100% hypoallergenic soft silicone for comfort and a perfect seal, while the lenses are made from tempered glass with anti-fog properties.
- Q: Is the Cressi Perla mask suitable for snorkeling? A: Yes, the Cressi Perla mask is designed for snorkeling in any condition, providing comfort and an excellent underwater field of view.
- Q: How does the low volume design benefit me? A: The low volume design of the Perla mask sits closer to your eyes, which increases your underwater field of view, making it easier to see marine life.
- Q: Can I adjust the straps on the Cressi Perla mask? A: Yes, the Cressi Perla mask features adjustable buckles for customizing the strap length to ensure a secure and comfortable fit.
- Q: Where is the Cressi Perla mask manufactured? A: The Cressi Perla mask is designed and manufactured in Italy by Cressi, a brand known for its expertise in scuba diving and snorkeling equipment since 1946.
- Q: What warranty does the Cressi Perla mask come with? A: The Cressi Perla mask is covered by a 2-year limited warranty, ensuring protection against manufacturing defects.
- Q: Is the mask comfortable for long-term use? A: Yes, the Cressi Perla mask is designed for comfort with its soft silicone skirt, making it suitable for extended periods of use while snorkeling.
- Q: What should I do to care for my Cressi Perla mask? A: To care for your Cressi Perla mask, rinse it with fresh water after each use, avoid using abrasive materials for cleaning, and store it in a cool, dry place to protect the silicone and lenses.
- Q: Can I use the Cressi Perla mask for scuba diving? A: While the Cressi Perla mask is primarily designed for snorkeling, it can be used for recreational scuba diving as well, provided it fits securely and comfortably.
- Q: What sizes does the Cressi Perla mask come in? A: The Cressi Perla mask is designed for adults and generally comes in a standard size that fits most adult faces comfortably.
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