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Trekking pole accessories combination
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What accessories are included in the Diooid replacement tips set? A: The Diooid General Accessories set includes a total of 12 items: two snow baskets, two mud baskets, two large shock-absorbing paws, two large shock-absorbing foot tips, and four traction walking tips.
- Q: Are these replacement tips compatible with all trekking poles? A: Yes, these replacement tips are designed to fit most popular brands of trekking poles and walking sticks, making them compatible with a wide range of models available on the market.
- Q: Can I use these tips on various terrain types? A: Yes, these tips are suitable for use on hard surfaces like paved trails, roads, sidewalks, and rocky terrain, providing added traction to help prevent slipping.
- Q: How do I install the replacement tips on my trekking poles? A: To install the replacement tips, simply remove the existing tips from your trekking poles and push the new tips onto the ends until they fit snugly.
- Q: Will these tips help improve stability while hiking? A: Yes, the additional traction provided by these tips can enhance stability on various surfaces, helping to prevent slips and falls during your hikes.
- Q: How do I care for and maintain the replacement tips? A: To maintain the tips, regularly inspect them for wear and tear, clean them after use, and store them in a dry place to prolong their lifespan.
- Q: Are these tips effective in snowy or muddy conditions? A: Yes, the set includes specific snow and mud baskets designed to enhance performance in snowy or muddy conditions, improving traction and stability.
- Q: What is the weight of the entire replacement tips set? A: The entire 12-pack replacement tips set is lightweight, making it easy to carry with you on your treks without adding significant weight to your gear.
- Q: Can I purchase individual tips if needed? A: This set is sold as a complete pack, and individual tips are not typically available for purchase separately.
- Q: Is there a warranty or guarantee for the replacement tips? A: Warranty information may vary by retailer, so it is advisable to check with the seller regarding specific warranty or satisfaction guarantees.
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