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Mooring Whip Dock line/Rope
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Dock Edge Economy Mooring Whip? A: The Dock Edge Economy Mooring Whip is designed for watercraft up to 4000 lbs.
- Q: What is included in the set of Dock Edge Mooring Whips? A: The set includes two mooring whips, allowing for effective docking of your watercraft.
- Q: What length of watercraft can this docking system accommodate? A: This docking system is suitable for crafts up to 23 feet in length.
- Q: What materials are the Dock Edge Mooring Whips made from? A: The mooring whips are made from durable fiberglass, ensuring strength and longevity.
- Q: How do I install the Dock Edge Mooring Whips? A: Installation typically involves securing the whips to the dock and adjusting them to the appropriate height for your watercraft.
- Q: Are the Dock Edge Mooring Whips suitable for all dock types? A: Yes, these mooring whips can be used with various dock types, as long as they are securely installed.
- Q: Can I use the Dock Edge Mooring Whips in rough water conditions? A: While the whips provide stability, it's advisable to assess water conditions and adjust your docking approach accordingly.
- Q: What maintenance is required for the Dock Edge Mooring Whips? A: Regularly inspect for wear and tear, and clean the whips as needed to maintain their performance.
- Q: Do the Dock Edge Mooring Whips come with a warranty? A: Warranty details vary; please check with the retailer for specific warranty information.
- Q: Can I purchase additional whips separately? A: Yes, additional mooring whips can typically be purchased separately if needed.
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