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Experience a total body workout on the Row! Enjoy daily live and on-demand studio instruction from world-class instructors, plus on-demand scenic rides from some of the best waterways in the world. With hundreds of on-demand classes available anytime, you will never have to leave your home to get in the best shape of your life.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Echelon Smart Rower? A: The Echelon Smart Rower is a fitness machine designed for a total body workout, featuring live and on-demand studio instruction as well as scenic rides.
- Q: How does the Echelon Smart Rower provide workout instruction? A: It offers daily live and on-demand classes led by world-class instructors, ensuring a diverse workout experience.
- Q: Can I use my smart device with the Echelon Smart Rower? A: Yes, it includes a built-in device holder to securely hold your smart device during workouts.
- Q: What are the key features of the Echelon Smart Rower? A: Key features include an ergonomic design for proper alignment, a patent-pending Bluetooth resistance controller, and a foldable design for easy storage.
- Q: Is the Echelon Smart Rower suitable for small spaces? A: Yes, its foldable design makes it ideal for small spaces, allowing for convenient storage when not in use.
- Q: What type of resistance does the Echelon Smart Rower use? A: It uses a patent-pending Bluetooth resistance controller for a smooth and adjustable rowing experience.
- Q: What materials is the Echelon Smart Rower made from? A: The specific materials used in the construction of the Echelon Smart Rower are not provided in the product details.
- Q: Can I access scenic rides with the Echelon Smart Rower? A: Yes, the Echelon Smart Rower offers on-demand scenic rides set in beautiful waterways around the world.
- Q: What are the benefits of using the Echelon Smart Rower? A: Using the Echelon Smart Rower provides a full-body workout, improves cardiovascular fitness, and offers the convenience of at-home exercise.
- Q: Is there a warranty for the Echelon Smart Rower? A: Warranty details are not specified in the product information; it's advised to check with the retailer for warranty policies.
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