Ski Snowboard Goggles for Kids
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials are the Freela ski goggles made of? A: The Freela ski goggles are made of thermoplastic polyurethane, or TPU, which provides flexibility and impact resistance.
- Q: What is the size of the Freela ski goggles? A: The Freela ski goggles come in one size, designed to fit children aged three to fourteen.
- Q: What type of lens does the Freela ski goggles have? A: The goggles feature dual-layer polycarbonate lenses that are fog-resistant and UV protective.
- Q: How do I wear the Freela ski goggles? A: To wear the Freela ski goggles, place them securely on your child's face and adjust the elastic strap for a snug fit.
- Q: Are the Freela ski goggles suitable for toddlers? A: Yes, the Freela ski goggles are designed for toddlers and children aged three to fourteen.
- Q: Can the Freela ski goggles fit over a helmet? A: Yes, the Freela ski goggles are helmet-compatible, ensuring a secure fit with most standard ski helmets.
- Q: How do I clean the Freela ski goggles? A: To clean the goggles, gently wipe the outer lens with the provided pouch, avoiding contact with the inner lens to preserve the anti-fog coating.
- Q: Is there a warranty for the Freela ski goggles? A: Yes, the Freela ski goggles come with a warranty, ensuring reliable after-sales service for any issues.
- Q: What should I do if the Freela ski goggles arrive damaged? A: If the goggles arrive damaged, contact customer service for assistance and to initiate a return or exchange.
- Q: Are the Freela ski goggles suitable for low-light conditions? A: Yes, the goggles come with lenses that have varying visible light transmission levels, suitable for low-light or sunny conditions.
- Q: What makes the Freela ski goggles a good gift choice? A: The Freela ski goggles are a great gift choice as they come in vibrant colors and compact packaging, ideal for children's birthdays or holidays.
- Q: Do the Freela ski goggles have an anti-fog feature? A: Yes, the Freela ski goggles feature an anti-fog coating and a ventilation system to minimize fog during use.
- Q: How do I adjust the fit of the Freela ski goggles? A: You can adjust the fit of the Freela ski goggles by using the buckle on the elastic strap to accommodate different head sizes.
- Q: What age range are the Freela ski goggles designed for? A: The Freela ski goggles are designed for children aged three to fourteen, making them suitable for a wide age range.
- Q: What colors do the Freela ski goggles come in? A: The Freela ski goggles are available in various fun colors, including a silver lens with ten percent VLT and a blue lens with thirty percent VLT.
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