kids ski goggles
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials are the Freela ski goggles made of? A: The Freela ski goggles are made of thermoplastic polyurethane, which provides flexibility and impact resistance.
- Q: What is the size of the Freela ski goggles? A: The Freela ski goggles are available in one size, fitting children ages three to fourteen.
- Q: What kind of lens is used in these ski goggles? A: The goggles feature dual-layer polycarbonate lenses sourced from Italy, designed for UV protection.
- Q: How do I wear the Freela ski goggles? A: Simply adjust the helmet-compatible elastic strap to fit securely over your child's head while wearing a ski helmet.
- Q: What age range are these ski goggles suitable for? A: These ski goggles are designed for children aged three to fourteen years.
- Q: Are the Freela ski goggles comfortable to wear? A: Yes, they feature triple-layer foam padding that contours to the face for comfort and insulation.
- Q: How should I clean the Freela ski goggles? A: Wipe the outer lens gently with the included pouch; do not wipe the inner lens to preserve the anti-fog coating.
- Q: Is the lens of the Freela ski goggles fog-resistant? A: Yes, the goggles have an anti-fog coating and a ventilation system to minimize fog accumulation.
- Q: Can these ski goggles be used in bright sunlight? A: Yes, the goggles come with lenses that have varying Visible Light Transmission levels for different lighting conditions.
- Q: What if the ski goggles arrive damaged? A: If the goggles arrive damaged, contact customer service for assistance with returns or exchanges.
- Q: Do the Freela ski goggles provide UV protection? A: Yes, they offer reliable UV protection against harmful ultraviolet radiation.
- Q: How long can my child wear these ski goggles comfortably? A: The triple-layer foam padding ensures prolonged wearing comfort during extended outdoor winter activities.
- Q: Are these ski goggles suitable for both boys and girls? A: Yes, the Freela ski goggles are designed for both boys and girls, available in fun colors.
- Q: Is there a warranty for the Freela ski goggles? A: The product typically includes a warranty; check the packaging or contact customer service for details.
- Q: What makes these ski goggles a good gift choice? A: The Freela goggles come in vibrant colors and compact packaging, making them an ideal gift for birthdays or holidays.
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