Zoom
aquarium heater
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
-
Email: support@onlinesportsmall.com
-
Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What aquarium size is suitable for the FREESEA 50 Watt Heater? A: The FREESEA 50 Watt Heater is suitable for aquariums ranging from 5 to 15 gallons.
- Q: What is the temperature range of the FREESEA heater? A: The temperature range of the FREESEA heater is adjustable from 63°F to 95°F.
- Q: Does the FREESEA heater come with a thermometer? A: Yes, the FREESEA heater includes a free diving thermometer for easy monitoring of water temperature.
- Q: Is the FREESEA heater safe to use? A: Yes, the heater features automatic safety shut-off and overheating protection for safe operation.
- Q: Can the FREESEA heater be fully submerged? A: Yes, the FREESEA heater is designed for 100% submersible use and must be fully submerged during operation.
- Q: What is the power cord length of the FREESEA heater? A: The power cord of the FREESEA heater is 4.0 feet long.
- Q: What should I do when cleaning my aquarium with the heater? A: You should unplug the FREESEA heater from the power supply before cleaning the fish tank or changing the water.
- Q: Is there an age restriction for using the FREESEA heater? A: Yes, the heater is suitable for individuals over 16 years of age, and minors should use it under adult supervision.
- Q: What warranty does the FREESEA heater come with? A: The FREESEA heater comes with a 12-month warranty and 24-hour professional after-sales service.
- Q: How does the intelligent temperature control work in the FREESEA heater? A: The intelligent temperature control automatically maintains the set temperature by stopping heating when the water reaches the desired temperature and starting again when it drops below that level.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop