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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the G4Free golf umbrella? A: The G4Free golf umbrella features a 72-inch arc and a 65-inch diameter, providing ample coverage for 4 to 6 people.
- Q: Is the G4Free umbrella windproof? A: Yes, the G4Free umbrella is designed with a double canopy vented structure, allowing wind to pass through to prevent it from flipping inside out.
- Q: How do I open the G4Free umbrella? A: The umbrella features an automatic open mechanism that allows you to open it in one second by simply pressing the button on the handle.
- Q: What materials are used in the construction of this umbrella? A: The umbrella is constructed using fiberglass for the support and shaft, and it features a canopy made from ultra-water resistant 210T pongee fabric, which is 100% polyester.
- Q: Can the G4Free umbrella be used in different settings? A: Yes, this umbrella is versatile and can be used for golfing, at the beach, as a patio umbrella, or as a doorman umbrella for providing shelter to guests.
- Q: Does the G4Free umbrella come with a guarantee? A: Yes, the G4Free umbrella comes with a one-year guarantee against defects in craftsmanship, ensuring durability and quality.
- Q: How do I store the G4Free umbrella when not in use? A: The umbrella includes a carry sleeve with straps for convenient storage when not in use.
- Q: Is the umbrella easy to carry? A: Yes, the G4Free umbrella is lightweight and designed for easy portability, making it suitable for outdoor activities.
- Q: What color options are available for the G4Free umbrella? A: The G4Free umbrella is available in navy blue, providing a stylish option for outdoor use.
- Q: How does the G4Free umbrella compare to standard umbrellas? A: The G4Free umbrella is larger than standard 62-inch or 68-inch umbrellas, offering greater coverage and protection from the elements.
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