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The Ratio MIPS ski helmet has the perfect ratio of everything you need to accompany you on the mountain, from its Thermostat control Adjustable Venting to its MIPS technology to its laid-back style
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Giro Ratio MIPS Ski Helmet made of? A: The Giro Ratio MIPS Ski Helmet is constructed with a hard shell and an EPS foam liner, providing durability and effective impact protection.
- Q: How does the MIPS technology in this helmet work? A: MIPS, or Multi-Directional Impact Protection System, is designed to reduce rotational forces on the brain during angled impacts, enhancing safety.
- Q: What size is the Giro Ratio MIPS Ski Helmet? A: The Giro Ratio MIPS Ski Helmet is available in size L, which fits head circumferences between 59 cm and 62.5 cm.
- Q: Can I adjust the fit of the Giro Ratio helmet easily? A: Yes, the In Form Fit System allows for quick fit adjustments of up to 6 cm, even while wearing gloves.
- Q: How does the ventilation system work on this helmet? A: The helmet features Thermostat Control adjustable venting, enabling you to instantly customize airflow with a simple control button.
- Q: Is this helmet compatible with Giro goggles? A: Yes, the Giro Ratio MIPS Ski Helmet is designed for seamless compatibility with Giro goggles, ensuring a secure fit and preventing gaps.
- Q: What should I do if the helmet gets dirty? A: To clean the helmet, use a damp cloth to wipe the exterior. Avoid using harsh chemicals or solvents that may damage the material.
- Q: Can I use audio systems with this helmet? A: Yes, the Giro Ratio MIPS Ski Helmet is compatible with aftermarket Giro audio systems by Outdoor Tech for an enhanced experience.
- Q: Is this helmet suitable for all ages? A: The Giro Ratio MIPS Ski Helmet is designed for men, women, and youth, making it versatile for a wide range of users.
- Q: What is the warranty policy for the Giro Ratio MIPS Ski Helmet? A: Giro typically offers a limited warranty on their helmets against manufacturing defects, but it's best to check the specific warranty policy at the time of purchase.
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