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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the GloveLock clips? A: The GloveLock clips are designed to keep your glove laces locked tightly on your hand, ensuring better control and security while playing baseball or softball.
- Q: How many clips are included in the GloveLock package? A: The GloveLock package includes four clips, allowing you to secure multiple gloves or replace them as needed.
- Q: Are the GloveLock clips easy to install? A: Yes, the GloveLock clips are easy to install on your glove laces, requiring no special tools or skills.
- Q: Can the GloveLock clips be used on any baseball or softball glove? A: The GloveLock clips are designed to fit most baseball and softball gloves that have laces, making them versatile for various models.
- Q: Do the GloveLock clips come in different colors? A: The GloveLock clips are available in various colors, including hot pink, allowing players to choose a color that suits their style.
- Q: Will using GloveLock affect the flexibility of my glove? A: No, using GloveLock clips will not affect the flexibility of your glove. They are designed to keep laces secure without restricting movement.
- Q: How do I clean the GloveLock clips? A: To clean the GloveLock clips, simply wipe them with a damp cloth. Avoid using harsh chemicals to maintain their durability.
- Q: Can I use GloveLock clips for other sports equipment? A: While GloveLock clips are specifically designed for baseball and softball gloves, they may be adaptable for other sports equipment with laces.
- Q: Are the materials used in GloveLock clips durable? A: Yes, GloveLock clips are made from durable materials designed to withstand regular use and the rigors of outdoor sports.
- Q: Do the GloveLock clips come with a warranty? A: The GloveLock clips typically do not come with a warranty, but you should check with the retailer for specific return or exchange policies.
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