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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group are these swimming goggles suitable for? A: These swimming goggles are designed for children and youth aged 3 to 14 years.
- Q: Do these goggles prevent leaking? A: Yes, the goggles feature high-quality silicone cushions that are ergonomically designed to fit various facial shapes, effectively preventing leaks.
- Q: Are these goggles safe for kids with sensitive skin? A: Absolutely. The goggles are made from soft silicone frames that are 100% latex-free, ensuring comfort and safety for children with sensitive skin.
- Q: How do the goggles provide UV protection? A: The lenses of the goggles are treated with an ultraviolet light absorber that protects your child's eyes from harmful UV rays while swimming.
- Q: Will these goggles fog up during use? A: No, these goggles are coated with an advanced anti-fog treatment that helps maintain clear visibility underwater, minimizing fogging during use.
- Q: Can kids easily put these goggles on and take them off by themselves? A: Yes, the goggles are designed with a button release mechanism, making it easy for kids to wear and remove them independently.
- Q: Are these goggles suitable for swimming lessons? A: Yes, these goggles are perfect for swimming lessons, providing comfort, safety, and a clear view for children learning to swim.
- Q: What features enhance visibility while swimming? A: The goggles offer a panoramic view design, allowing for a broader vision underwater and enhancing the overall swimming experience.
- Q: How do I clean and care for these goggles? A: To clean the goggles, rinse them gently with fresh water after each use and store them in a cool, dry place to maintain their condition.
- Q: Do these goggles come with a nose cover? A: Yes, the goggles include a nose cover to enhance comfort and provide additional protection while swimming.
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