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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What activities are these wetsuit pants suitable for? A: These wetsuit pants are ideal for a variety of water activities, including snorkeling, diving, kayaking, canoeing, rafting, swimming, surf, kiteboarding, and water aerobics.
- Q: What material are the GoldFin women's wetsuit pants made from? A: The wetsuit pants are constructed from 90% neoprene and 10% nylon, providing a skin-friendly, breathable, and elastic fit.
- Q: How thick are the wetsuit pants? A: The wetsuit pants feature a thickness of 2mm, offering a good balance of warmth and flexibility in the water.
- Q: Can these wetsuit pants keep me warm in cold water? A: Yes, the neoprene material is designed to help retain body heat, keeping you warm during cold water activities.
- Q: Are these pants easy to care for? A: Yes, they are easy to maintain; simply rinse them with cold water after use and hang them to dry.
- Q: Do the wetsuit pants have an odor when new? A: Yes, neoprene rubber may have a slight odor initially, but this typically improves with ventilation over time.
- Q: What size options are available for these wetsuit pants? A: The GoldFin women's wetsuit pants are available in various sizes, including 3XL, to accommodate different body types.
- Q: Do these wetsuit pants provide a compression fit? A: Yes, the design includes a compression fit which enhances comfort and support while in the water.
- Q: Are these wetsuit pants suitable for all body types? A: Yes, the elastic and stretchy material allows for a comfortable fit across a range of body types.
- Q: Can I use these pants for water aerobics? A: Absolutely, these wetsuit pants are well-suited for water aerobics and other exercise-related water activities.
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