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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What activities are GoldFin Women's Wetsuit Pants suitable for? A: GoldFin Women's Wetsuit Pants are ideal for a variety of water activities including snorkeling, diving, kayaking, canoeing, rafting, swimming, surf, kiteboarding, and water aerobics.
- Q: What material are the wetsuit pants made from? A: The wetsuit pants are made from 90% neoprene and 10% nylon, providing a skin-friendly and breathable fit.
- Q: How do these wetsuit pants help keep me warm? A: The neoprene material provides insulation, keeping you warm in cold water by creating a barrier that retains body heat.
- Q: What thickness are the GoldFin Women's Wetsuit Pants? A: These wetsuit pants have a thickness of 2mm, offering a good balance between warmth and flexibility.
- Q: Are these pants suitable for plus-size individuals? A: Yes, the pants are available in various sizes, including XL, making them suitable for plus-size individuals.
- Q: How should I care for my wetsuit pants? A: To care for your wetsuit pants, rinse them in fresh water after use, hang them to dry away from direct sunlight, and avoid using harsh detergents.
- Q: Do these pants have a compression fit? A: Yes, the wetsuit pants feature a compression fit that enhances comfort and support during water activities.
- Q: Will the flatlock stitching cause skin irritation? A: No, the flatlock stitching is designed to avoid skin irritation while providing high durability during movement.
- Q: Is there customer support available for these wetsuit pants? A: Yes, GoldFin offers excellent customer service, and any inquiries will be addressed within 24 hours.
- Q: Can I use these pants for water aerobics? A: Absolutely, these pants are well-suited for water aerobics and other similar water exercises.
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