Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the main features of the GoldFin Womens Wetsuit Pants? A: The GoldFin Womens Wetsuit Pants are made of 90% neoprene and 10% nylon, featuring a 2mm thickness that provides excellent warmth and comfort during water activities. They have a compression fit for a snug feel, flatlock stitching to reduce skin irritation, and excellent stretch for ease of movement.
- Q: What types of activities can I use these wetsuit pants for? A: These wetsuit pants are suitable for a wide range of water activities including snorkeling, diving, kayaking, surfing, swimming, and water aerobics, making them versatile for various aquatic sports.
- Q: How should I care for my wetsuit pants? A: To care for your wetsuit pants, rinse them with fresh water after each use to remove saltwater or chlorine. Hang them to dry away from direct sunlight and avoid using harsh detergents. Store them flat or hung to maintain their shape.
- Q: Are these wetsuit pants true to size? A: The GoldFin Womens Wetsuit Pants are designed to fit true to size. It is recommended to refer to the size chart provided to ensure the best fit for your body type.
- Q: Will these pants keep me warm in cold water? A: Yes, the 2mm neoprene material is designed to provide insulation, helping to keep you warm in colder water conditions while allowing for freedom of movement.
- Q: Can I use these wetsuit pants for surfing? A: Absolutely! These wetsuit pants are specifically designed for water sports, including surfing. They provide warmth and flexibility, making them ideal for catching waves.
- Q: Do these wetsuit pants provide UV protection? A: Yes, the neoprene material offers some level of UV protection, helping to shield your skin from harmful sun rays during outdoor water activities.
- Q: Are the wetsuit pants suitable for women of all sizes? A: The GoldFin Womens Wetsuit Pants come in various sizes, including XS, to accommodate different body types. Check the size chart to find the best fit for you.
- Q: What is the warranty or return policy for these wetsuit pants? A: GoldFin offers excellent customer service and any inquiries regarding warranty or returns can be addressed within 24 hours. It is advisable to check the specific retailer's policy for detailed information.
- Q: How do these wetsuit pants perform in terms of durability? A: These wetsuit pants are constructed with high-quality materials and flatlock stitching, which enhances their durability and resistance to wear and tear during water sports.
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