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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What activities is the GoldFin Wetsuit Top suitable for? A: The GoldFin Wetsuit Top is ideal for various water activities including swimming, water aerobics, water volleyball, surfing, diving, paddling, snorkeling, and kayaking.
- Q: How thick is the wetsuit top and what benefits does it provide? A: The wetsuit top is 2mm thick, offering comfort, warmth, and protection against cold water, which helps to extend your water sport season.
- Q: Is the wetsuit top easy to put on and take off? A: Yes, the women's wetsuit top features front zippers which make it easy to put on and take off quickly.
- Q: What should I do if the wetsuit has a slight odor? A: It is normal for neoprene rubber to have a slight odor initially. It usually improves after a period of ventilation. Simply hang it to dry after rinsing to help reduce any odor.
- Q: Does the wetsuit top offer buoyancy? A: Yes, the lightweight design of the wetsuit top adds buoyancy, enhancing comfort while participating in water sports.
- Q: How should I care for my wetsuit top? A: To care for your wetsuit top, rinse it with cold water after use and hang it to dry. Avoid direct sunlight to preserve its quality.
- Q: What features enhance the comfort of this wetsuit top? A: The wetsuit top includes a Smoothskin/rubber seal inside the collar, hem, and cuffs, which helps provide protection from cold water and enhances comfort.
- Q: Can I wear this wetsuit top for activities other than diving? A: Absolutely! This wetsuit top is perfect for a wide range of activities beyond diving, such as swimming, surfing, and water aerobics.
- Q: Is this wetsuit top suitable for all body types? A: The GoldFin Wetsuit Top is designed to fit women comfortably, but it's important to check the sizing chart for the best fit for your body type.
- Q: What is the primary material used in the wetsuit top? A: The wetsuit top is made from neoprene, which provides flexibility, warmth, and buoyancy during water activities.
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