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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What activities is the GoldFin Wetsuit Top suitable for? A: The GoldFin Wetsuit Top is ideal for various water activities including swimming, water aerobics, diving, surfing, kayaking, and snorkeling.
- Q: How thick is the wetsuit top and what benefits does it provide? A: The wetsuit top is 2mm thick, offering warmth, comfort, and protection against cold water, enhancing your performance during water sports.
- Q: Is the wetsuit top comfortable to wear for extended periods? A: Yes, the lightweight design of the wetsuit top ensures comfort and does not feel bulky, making it suitable for prolonged use.
- Q: How do I properly care for the neoprene wetsuit top? A: To care for the wetsuit top, rinse it with cold water after use and hang it to dry. Avoid exposing it to direct sunlight for extended periods.
- Q: Does the wetsuit top have any special design features? A: Yes, the wetsuit top features a smoothskin/rubber seal inside the collar, hem, and cuffs for added protection against cold water.
- Q: How easy is it to put on and take off the wetsuit top? A: The wetsuit top is designed with front zippers, making it easy to put on and take off quickly.
- Q: Will the neoprene material have an odor when new? A: Yes, neoprene rubber may have a slight odor initially, but this typically improves with ventilation over time.
- Q: Is this wetsuit top suitable for both beginners and experienced users? A: Absolutely, the GoldFin Wetsuit Top is suitable for users of all levels, providing comfort and protection for everyone.
- Q: What should I consider when choosing the right size for the wetsuit top? A: When choosing a size, consider your measurements and refer to the sizing chart provided by the manufacturer to ensure a snug fit.
- Q: Can I use this wetsuit top for water volleyball? A: Yes, the wetsuit top is versatile enough for water volleyball and other water sports, offering the necessary comfort and protection.
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