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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size is the Gonex 54 Inch Large Golf Umbrella? A: The Gonex umbrella is 54 inches in diameter when open, making it suitable for 1-2 people.
- Q: Is the Gonex umbrella automatic open? A: Yes, the Gonex umbrella features an automatic open mechanism for easy and quick deployment.
- Q: What materials are used in the Gonex umbrella? A: The umbrella is made with a fiberglass frame, which provides durability and flexibility.
- Q: Is the Gonex umbrella windproof? A: Yes, the Gonex umbrella is designed to be windproof with a double canopy that helps withstand strong winds.
- Q: Does the Gonex umbrella offer UV protection? A: Yes, the Gonex umbrella provides UV protection, making it suitable for use in sunny conditions as well.
- Q: What is the weight of the Gonex umbrella? A: The Gonex umbrella is lightweight, making it easy to carry while traveling.
- Q: Can the Gonex umbrella be used in heavy rain? A: Yes, the Gonex umbrella is water-resistant and designed to keep you dry during heavy rain.
- Q: Is the Gonex umbrella portable for travel? A: Yes, the Gonex umbrella is designed for travel, featuring a compact size that fits easily in bags.
- Q: How do I care for the Gonex umbrella? A: To care for the Gonex umbrella, make sure to dry it completely before storing to prevent mold and mildew.
- Q: What colors are available for the Gonex umbrella? A: The Gonex umbrella is available in black, offering a classic and versatile look.
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