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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group is the Hornit Mini Lids Kids Helmet suitable for? A: The Hornit Mini Lids Kids Helmet is designed to fit boys and girls from children up through early teens.
- Q: What sizes are available for the Hornit Mini Lids Helmet? A: The helmet is available in two sizes: Small (48 - 53 cm / 19" - 21") and Medium (53 - 58 cm / 21" - 23").
- Q: How does the adjustment mechanism work on this helmet? A: The helmet features a dial that tightens the inner band, ensuring a secure and comfortable fit for the child.
- Q: What materials are used to make the Hornit Mini Lids Helmet? A: The helmet is made from durable, weather-proof ABS plastic, with a removable EPS foam liner for added impact protection.
- Q: Is the Hornit Mini Lids Helmet compliant with safety standards? A: Yes, the Mini Lids helmets are compliant with both CPSC and EN1078 safety guidelines for the USA and EU markets.
- Q: Does the helmet have any safety features? A: Yes, the helmet includes a rear safety light with three modes that lasts over 20 hours for added visibility.
- Q: What ventilation features does the helmet have? A: The helmet is designed with airholes in the top and back for ventilation, ensuring comfort without compromising safety.
- Q: Will this helmet obstruct my child's hearing or vision? A: No, the design includes cutaways that expose the ears, allowing for clear hearing, and it does not restrict peripheral vision.
- Q: Is the Hornit Mini Lids Kids Helmet suitable for multi-sport use? A: Yes, this helmet is specifically designed as a multi-sport helmet, making it suitable for various activities.
- Q: How do I clean and maintain the helmet? A: To clean the helmet, simply wipe it with a damp cloth. Avoid using harsh chemicals that could damage the material.
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