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If heat decreases, expose warmer to air and shake
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: How do HotHands Hand + Toe Warmers work? A: HotHands Hand + Toe Warmers utilize a chemical reaction that generates heat when exposed to air. Simply open the package, shake the warmer to activate it, and it will begin to heat up.
- Q: How long do HotHands warmers last? A: Each HotHands warmer can last up to 8 hours, providing consistent warmth for your hands and toes during cold weather activities.
- Q: Are HotHands warmers safe to use? A: Yes, HotHands warmers are safe for use. They are made from non-toxic materials and are designed for single use. Avoid direct contact with skin for prolonged periods to prevent irritation.
- Q: Can I reuse HotHands warmers? A: No, HotHands warmers are designed for single use only. Once they have cooled down after use, they cannot be reactivated or reused.
- Q: Where can I use HotHands warmers? A: HotHands warmers are versatile and can be used in various settings such as outdoor activities, sports events, camping, or even in cold environments like your car during winter.
- Q: How do I activate HotHands warmers? A: To activate HotHands warmers, remove them from the packaging, shake them gently to expose the contents to air, and they will begin to heat up within minutes.
- Q: What is the best way to use HotHands warmers? A: For optimal use, place the warmers in your gloves or shoes before heading outdoors. Ensure they have enough air circulation to maintain heat.
- Q: Are HotHands warmers environmentally friendly? A: HotHands warmers are made with materials that are generally safe for the environment, but they are not biodegradable. Dispose of them according to local regulations.
- Q: What should I do if the heat decreases? A: If you notice the heat decreasing, remove the warmer from your clothing and expose it to air by shaking it. This can help reactivate the heat.
- Q: Can I use HotHands warmers with children? A: Yes, HotHands warmers can be used by children, but adult supervision is recommended to ensure they are used safely and appropriately.
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