Imperial Group Usa Bm0415 Stove Board, Slate, 28 X 32

Shipping & Delivery Policy

All orders from onlinesportsmall.com are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.

Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.

Note: All orders above $250 will require a signature upon delivery.

Shipping Destinations

We currently ship within the United States.

Processing Time

Orders are processed within 1-3 business days.

Shipping Methods & Delivery Times

• Domestic (U.S.): 3-5 business days.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.

Lost or Delayed Shipments

If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.

Returns & Refunds

For details on returns and refunds, please refer to our Return Policy.

Contact Information

For any questions, feel free to contact our customer service team at:

• Email: support@onlinesportsmall.com

• Phone: 832-344-5453