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Patented, underwater magnetic slate enables you to communicate, then swipe the slate clean, and start all over again. Innovative has been designing and manufacturing scuba diving and ocean equipment for more than 25 years. We combine our experience with cutting edge materials and designs to create highly functional, premium quality equipment that is built to last. All of our products come with a full manufacturer's warranty.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Innovative Scuba Concepts Mini Quest Underwater Slate? A: The Innovative Scuba Concepts Mini Quest Underwater Slate is a patented underwater magnetic slate designed for scuba divers to communicate and easily erase their notes for repeated use.
- Q: How does the magnetic slate work? A: The magnetic slate allows divers to write messages that can be easily wiped clean with a swipe, enabling continuous communication underwater.
- Q: What are the dimensions of the Mini Quest Underwater Slate? A: The Mini Quest Slate is palm-sized and smaller than the full Quest Slate, making it convenient to carry while diving.
- Q: Is the slate easy to use underwater? A: Yes, the slate is designed for easy usability underwater, featuring a thumb button that allows you to quickly erase your writing.
- Q: What type of visibility does the slate provide? A: The white magnetic screen offers superior contrast for optimal visibility even at depth, making it easier to read messages underwater.
- Q: Does the slate come with protective features? A: Yes, the Mini Quest Slate has a built-in cover that protects the slate and securely snaps into place when not in use.
- Q: What materials are used in the slate's construction? A: The material details for the slate are not specified, but it is designed to be durable and withstand underwater conditions.
- Q: Is there a warranty for the Mini Quest Underwater Slate? A: Yes, all Innovative Scuba Concepts products, including the Mini Quest Slate, come with a full manufacturer's warranty.
- Q: Can the slate be used in different water conditions? A: The slate is designed for use in various underwater conditions, leveraging its magnetic properties for clear communication.
- Q: How should I care for the Mini Quest Underwater Slate? A: To care for the slate, ensure it is wiped clean after use and store it in a dry place to maintain its functionality and durability.
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