K2 Phase Pro Mens Snow Helmet, Dark Olive Green, L/XL
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What size is the K2 Phase Pro Men's Snow Helmet? A: The K2 Phase Pro Men's Snow Helmet is available in Large-X-Large size. This size range accommodates most adult head sizes for a secure fit.
- Q: What materials is the K2 Phase Pro Snow Helmet made of? A: The helmet features a hard-shell construction with a lightweight EPS foam. It is bonded to a durable, injection-molded ABS shell for optimal protection.
- Q: What are the dimensions of the K2 Phase Pro Snow Helmet? A: The helmet measures twelve inches in length, ten inches in width, and ten inches in height. These dimensions provide a compact yet protective fit.
- Q: How do I wear the K2 Phase Pro Men's Snow Helmet? A: To wear the helmet, adjust the chin strap and fit it snugly against your head. Ensure the helmet sits level on your forehead for maximum protection.
- Q: Is the K2 Phase Pro Snow Helmet suitable for all head sizes? A: Yes, the helmet is designed for Large-X-Large head sizes. This range fits most adults, but it's essential to measure your head for a proper fit.
- Q: Can I use the K2 Phase Pro helmet for skiing and snowboarding? A: Yes, the helmet is suitable for both skiing and snowboarding. It meets safety standards for recreational snow sports, ensuring reliable protection.
- Q: How do I clean the K2 Phase Pro Snow Helmet? A: To clean the helmet, use a damp cloth to wipe the outer shell and remove any dirt. The liner is washable, so you can hand wash it with mild soap.
- Q: Is the K2 Phase Pro helmet safe for winter sports? A: Yes, it is snow certified, exceeding the ASTM F2040 and EN 1077 safety standards. This ensures adequate impact protection for winter sports activities.
- Q: What should I do if the helmet gets wet? A: If the helmet gets wet, allow it to air dry at room temperature. Avoid using heat sources, as they can damage the materials.
- Q: How does the active matrix venting work? A: The active matrix venting allows users to regulate airflow easily. This feature provides climate control at the flip of a switch for comfort during use.
- Q: What is the warranty on the K2 Phase Pro Snow Helmet? A: The warranty details may vary, so it’s advisable to check with the manufacturer. Typically, K2 products come with a limited warranty against defects.
- Q: Can I return the K2 Phase Pro Snow Helmet if it doesn’t fit? A: Yes, most retailers offer a return policy for helmets that don’t fit. Be sure to check the specific return guidelines of the store.
- Q: What features enhance comfort in the K2 Phase Pro helmet? A: The helmet includes a full wrap liner that is comfortable, breathable, and moisture-wicking. This design helps prevent overheating during use.
- Q: Is the K2 Phase Pro helmet suitable for beginners? A: Yes, the helmet is suitable for beginners as well as experienced users. Its safety certifications and comfort features make it a great choice for all skill levels.
- Q: Does the K2 Phase Pro Snow Helmet come in multiple colors? A: No, the K2 Phase Pro Men's Snow Helmet is available in one color, Dark Olive Green. This color is versatile and stylish for winter sports.
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