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Sleeping Bag
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the KANYAK sleeping bag? A: The KANYAK sleeping bag measures 86.6 inches in length and 32.48 inches in width.
- Q: What is the weight of the sleeping bag? A: The packed weight of the KANYAK sleeping bag is 4 lbs.
- Q: How does the KANYAK sleeping bag perform in different weather conditions? A: This sleeping bag is designed for 3-4 seasons, with a comfort rating of 41℉, a limit of 32℉, and an extreme rating of 23℉.
- Q: Can two KANYAK sleeping bags be connected? A: Yes, two KANYAK sleeping bags can be zipped together to create a larger double sleeping bag, making it suitable for couples or siblings.
- Q: What materials are used in the KANYAK sleeping bag? A: The outer shell is made from 210T anti-tearing polyester fabric, which is waterproof and breathable, while the lining is made of polyester pongee for comfort.
- Q: Is the KANYAK sleeping bag suitable for children? A: Yes, the KANYAK sleeping bag is designed for both adults and kids, making it versatile for family camping trips.
- Q: How do I store the KANYAK sleeping bag when not in use? A: It is recommended to store the sleeping bag in a loose, breathable bag to maintain its loft and prevent compression.
- Q: Can the KANYAK sleeping bag be used for indoor sleeping? A: Yes, the KANYAK sleeping bag can be used for indoor sleeping, such as at sleepovers or when having guests.
- Q: How do I clean the KANYAK sleeping bag? A: The sleeping bag can typically be machine washed on a gentle cycle with cold water; however, always refer to the care label for specific cleaning instructions.
- Q: What outdoor activities is the KANYAK sleeping bag best suited for? A: The KANYAK sleeping bag is ideal for hiking, camping, outdoor adventures, and can also be used for emergency situations in vehicles.
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