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Large Storage Space: This SUP cooler bag with waterproof zipper measures 14.6
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Karltion Paddle Board Cooler Bag? A: The cooler bag measures 14.6” x 11.4” x 6.0”, providing ample space for storage.
- Q: How many cans can the cooler bag hold? A: The cooler bag can hold up to 20 cans, thanks to its double-layer storage design.
- Q: Is the cooler bag waterproof? A: Yes, the cooler bag features a waterproof zipper and is made from high-quality waterproof PVC mesh fabric to keep your belongings dry.
- Q: Can I attach the cooler bag to my paddle board? A: Yes, the cooler bag comes with 4 clips that allow you to easily attach it to the D-ring and bungees of your paddle board.
- Q: What materials is the cooler bag made from? A: The cooler bag is made from high-quality 840D PVC fabric, non-woven cotton fabric, and aluminum film for durability and insulation.
- Q: Can I use this cooler bag for activities other than paddle boarding? A: Yes, this cooler bag is versatile and suitable for various water sports and outdoor activities, including kayaking, canoeing, and beach trips.
- Q: Does the cooler bag have any additional storage features? A: Yes, the cooler bag includes multiple pockets for water bottles, snacks, and other essentials, helping keep your items organized.
- Q: How do I clean and maintain the cooler bag? A: It is recommended to wipe the cooler bag with a damp cloth and mild soap. Avoid using harsh chemicals to maintain its quality.
- Q: What if I have issues with my cooler bag? A: The manufacturer offers customer service support, and you can reach out to them if you have any questions or concerns.
- Q: Is the cooler bag suitable for keeping ice cubes? A: Yes, you can put ice cubes inside the cooler bag, and its insulation will help keep your drinks cool for an extended period.
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