These light-weight aluminum-alloy, telescopic, adjustable Fitness Walking Poles are designed with 1-adjusting point for more quick & simple adjustment and easy transportation as well as assured customized comfortable fit for the casual average walker or the more aggressive athletic Pole Walking walkers.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are Keenfit Green 2-Piece Fitness Exercise Agility Walking Poles used for? A: These poles are designed to enhance stability and support during walking, hiking, or agility exercises, making them ideal for fitness enthusiasts and outdoor adventurers.
- Q: Are these walking poles adjustable in height? A: Yes, the Keenfit walking poles typically come with adjustable height features to accommodate users of different heights for optimal comfort and performance.
- Q: What material are the Keenfit walking poles made of? A: While the specific material is not detailed, walking poles are generally made from lightweight aluminum or composite materials for durability and ease of use.
- Q: Can these poles be used for both indoor and outdoor activities? A: Yes, the Keenfit walking poles are versatile and suitable for both indoor fitness routines and outdoor activities like hiking or walking on various terrains.
- Q: How do I care for and maintain my Keenfit walking poles? A: To maintain your walking poles, wipe them down after use to remove dirt and moisture, and store them in a dry place. Regularly check for any signs of wear or damage.
- Q: What is included in the package of Keenfit walking poles? A: The package typically includes two walking poles, but it's best to check the specific product listing for any additional items such as storage bags or rubber tips.
- Q: Are these walking poles suitable for beginners? A: Yes, the Keenfit walking poles are user-friendly and suitable for beginners looking to improve their fitness or balance while walking or hiking.
- Q: What is the weight limit for using these walking poles? A: While specific weight limits may vary, most fitness walking poles, including Keenfit, are designed to support a wide range of users. Always check the product specifications for exact details.
- Q: How do I adjust the height of the Keenfit walking poles? A: To adjust the height, typically, you would loosen the locking mechanism, extend or shorten the pole to your desired height, and then securely tighten the lock to ensure stability.
- Q: Do the Keenfit walking poles come with a warranty? A: Warranty details can vary by seller, so it's advisable to check the specific product listing or contact the manufacturer for information regarding warranty and support.
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