These light-weight aluminum-alloy, telescopic, adjustable Fitness Walking Poles are designed with 1-adjusting point for more quick & simple adjustment and easy transportation as well as assured customized comfortable fit for the casual average walker or the more aggressive athletic Pole Walking walkers.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the main features of the Keenfit RED Fitness Walking Poles? A: The Keenfit RED Fitness Walking Poles come as a pair and include two Keenfit Walking Poles, two pairs of road feet, one pair of trail feet, one pair of carbide tips, and one pair of beach/snow baskets.
- Q: What material are the Keenfit Walking Poles made from? A: The Keenfit Walking Poles are made from lightweight aluminum alloy, which offers durability while remaining easy to carry.
- Q: How do I adjust the height of the walking poles? A: The walking poles feature a telescopic design with one adjusting point, allowing for quick and simple height adjustments to suit your comfort.
- Q: Are these poles suitable for beginners? A: Yes, the Keenfit Walking Poles are designed for both casual walkers and more aggressive athletic users, making them a great choice for beginners.
- Q: Can I use these poles for hiking on trails? A: Absolutely! The Keenfit Walking Poles come with interchangeable feet, including trail feet, making them suitable for hiking on various terrains.
- Q: What is the weight capacity of the Keenfit Walking Poles? A: While specific weight capacity details are not provided, the poles are designed to accommodate a wide range of users comfortably.
- Q: How do I care for my Keenfit Walking Poles? A: To care for your walking poles, clean them after each use, especially if used in muddy or wet conditions. Store them in a dry place to prevent moisture damage.
- Q: Are the Keenfit Walking Poles portable? A: Yes, the adjustable and telescopic design makes the Keenfit Walking Poles easy to transport, as they can be collapsed to a smaller size.
- Q: What types of surfaces can I use these walking poles on? A: The Keenfit Walking Poles are versatile and can be used on various surfaces including roads, trails, and even on the beach or snow with the appropriate baskets.
- Q: Do the poles come with a warranty? A: Warranty information is not specified in the product details. It is recommended to check with the retailer for warranty and return policies.
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