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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes are available for the Vizari basketballs? A: The Vizari basketballs are available in Kids Basketball Size 3 (22 inches) and Youth Basketball Size 5 (27.5 inches).
- Q: What material is the Vizari basketball made of? A: The Vizari basketball is made of rubber, which provides durability and a good grip for play.
- Q: Can these basketballs be used indoors and outdoors? A: Yes, the Vizari basketballs are suitable for use in various environments, including indoor courts, backyards, outdoor parks, beaches, and pools.
- Q: Are the Vizari basketballs suitable for young children? A: Yes, the Kids Basketball Size 3 is specifically designed for younger players, making it ideal for children.
- Q: What activities can I use the Vizari basketballs for? A: The Vizari basketballs are perfect for playing games, training, and casual shooting in both indoor and outdoor settings.
- Q: How should I care for my Vizari basketball? A: To maintain your Vizari basketball, keep it clean by wiping it with a damp cloth after use and store it in a cool, dry place.
- Q: Is the Vizari basketball good for beginners? A: Yes, the Vizari basketballs are a great choice for beginners and young players due to their size and grip.
- Q: What is the weight of the Vizari Youth Basketball Size 5? A: The Vizari Youth Basketball Size 5 typically weighs around 14-16 ounces, which is standard for that size.
- Q: Do these basketballs come inflated? A: Yes, the Vizari basketballs generally come fully inflated and ready for immediate use.
- Q: Can I use the Vizari basketballs in water? A: While the basketballs can be used near water, they are not designed for prolonged use in water and should be dried off after contact.
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