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Package : One safety Kids Helmet Bicycle Helmet Safety for Kids, not fits teen & adults. ATTENTION: The kids helmet is adjustable with a dial. And the part of helmet under chin is adjustable with elastic band.There is a dial in the back that when rotated makes adjustments. Head Circumference: 50-56 cm (19.69''-22.05'') . Please confirm whether it fits before purchasing. Any questions, please feel free to contact us by email.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is this helmet suitable for? A: This helmet is designed for children aged 3 to 10 years old, with an adjustable head circumference of 50-56 cm (19.69"-22.05").
- Q: How do I adjust the helmet for a proper fit? A: The helmet features a dial adjustment at the back and an elastic chin strap that can be adjusted for a secure fit. Simply rotate the dial to tighten or loosen the helmet as needed.
- Q: Is this helmet suitable for sports other than cycling? A: Yes, this helmet is multi-functional and can be used for various activities including skating, skateboarding, skiing, rollerblading, and riding scooters.
- Q: What materials is the helmet made from? A: The helmet is constructed from high-strength plastic, ensuring durability and protection for your child during activities.
- Q: Are there airflow vents in the helmet? A: Yes, the helmet includes air-flow vents designed to keep your child cool and reduce wind resistance during outdoor activities.
- Q: Can this helmet be used for teenagers or adults? A: No, this helmet is specifically designed for children and does not fit teenagers or adults.
- Q: What should I do if the helmet doesn't fit? A: Please confirm the head circumference measurement of your child before purchasing. If it does not fit, you may reach out via email for support or return options.
- Q: How should the helmet be worn for safety? A: The helmet should sit squarely on the head, with the front positioned about 1 to 2 finger widths above the brow to ensure maximum protection.
- Q: Is there a warranty or guarantee for this helmet? A: Product warranty details may vary; please check the seller's policy or contact customer service for specific warranty information.
- Q: How do I clean and maintain the helmet? A: To clean the helmet, use a damp cloth with mild soap. Avoid using harsh chemicals or submerging the helmet in water to maintain its integrity.
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