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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Lewmar V1/V2/V3 Gypsy & Stripper Kit? A: The Lewmar V1/V2/V3 Gypsy & Stripper Kit includes a gypsy and stripper specifically designed for the V1, V2, and V3 windlasses.
- Q: What materials are used in the Lewmar V1/V2/V3 Gypsy & Stripper Kit? A: The kit is primarily made of durable plastic, ensuring longevity and resistance to marine conditions.
- Q: How do I install the Lewmar Gypsy & Stripper Kit? A: Installation instructions are provided with the kit, and it typically requires basic tools to remove the existing components and replace them with the new gypsy and stripper.
- Q: Is this kit compatible with all Lewmar windlasses? A: This kit is specifically designed for Lewmar V1, V2, and V3 windlasses, and may not be compatible with other models.
- Q: Can I use this kit in saltwater conditions? A: Yes, the Lewmar V1/V2/V3 Gypsy & Stripper Kit is designed for marine use, making it suitable for both saltwater and freshwater conditions.
- Q: What maintenance is required for the Gypsy & Stripper Kit? A: Regular cleaning and inspection are recommended to ensure optimal performance. Check for any wear or damage, especially after extensive use.
- Q: What is the weight of the Lewmar Gypsy & Stripper Kit? A: The weight of the kit is lightweight, making it easy to handle during installation and maintenance.
- Q: Does the kit come with a warranty? A: Warranty information typically varies by retailer; it's best to check with the seller for specific warranty details regarding the kit.
- Q: Where can I find replacement parts for this kit? A: Replacement parts for the Lewmar V1/V2/V3 Gypsy & Stripper Kit can be found at marine supply stores or online through authorized Lewmar retailers.
- Q: What are the dimensions of the gypsy in the kit? A: The dimensions of the gypsy can vary, but they are designed specifically to fit the V1, V2, and V3 models. Refer to the product specifications for exact measurements.
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