Loftus International Halloween Accessory Sherlock Holmes Cap, Large
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Loftus International Halloween Accessory Sherlock Holmes Cap? A: The dimensions are twelve point zero one inches in length, twelve point zero one inches in width, and zero point thirty-nine inches in height. This ensures a comfortable fit for most large-sized heads.
- Q: Is the Sherlock Holmes Cap made from any specific material? A: No, the material for the Sherlock Holmes Cap is not specified. However, it is designed for high quality and durability.
- Q: What is the size of the Loftus International Sherlock Holmes Cap? A: The cap is available in size large. This size is intended to fit most adult head sizes comfortably.
- Q: How do I wear the Sherlock Holmes Cap? A: Simply place the cap on your head and adjust it for comfort. It is designed to fit securely while adding to your Halloween costume.
- Q: Is the Sherlock Holmes Cap suitable for all head sizes? A: No, it is specifically designed as a size large. It may not fit well on smaller head sizes.
- Q: Can I wear the Sherlock Holmes Cap for other occasions besides Halloween? A: Yes, the cap can be worn for themed parties, cosplay events, or as a fun accessory outside of Halloween. Its design is timeless.
- Q: How do I clean the Sherlock Holmes Cap? A: It is recommended to spot clean the cap with a damp cloth. Avoid machine washing to maintain its shape and quality.
- Q: Is the Sherlock Holmes Cap safe for children? A: Yes, but adult supervision is recommended. The cap is designed for costume use and may not be suitable for very young children due to size.
- Q: Does the cap have any special care instructions? A: Yes, it should be kept away from direct sunlight and stored in a cool, dry place to prevent fading and damage.
- Q: How do I store the Sherlock Holmes Cap when not in use? A: Store the cap flat or in a hat box to maintain its shape. Avoid crushing it under other items.
- Q: Is the Loftus International Sherlock Holmes Cap easy to transport? A: Yes, it is lightweight and can easily fit into a bag for transport. This makes it convenient for parties and events.
- Q: What if the cap arrives damaged? A: You should contact customer service immediately for assistance. Most retailers provide a return or exchange policy for damaged items.
- Q: Can I return the Sherlock Holmes Cap if it doesn't fit? A: Yes, most retailers allow returns for items that do not fit, provided they are in original condition. Check the specific return policy.
- Q: Is this cap suitable for adults or children? A: The cap is designed primarily for adults, specifically in a large size. It may be too big for younger children.
- Q: What occasions is the Sherlock Holmes Cap best suited for? A: It is best suited for Halloween, costume parties, and cosplay events, adding a classic detective look to your outfit.
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