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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the Master Fender Covers HTM-4? A: The Master Fender Covers HTM-4 measures 12 inches by 34 inches.
- Q: What material are the Master Fender Covers made of? A: These fender covers are made of durable plastic.
- Q: How do I install the Master Fender Covers? A: To install, simply slip the fender cover over the fender and secure it to ensure a snug fit.
- Q: Are these fender covers suitable for all types of boats? A: Yes, the Master Fender Covers are designed to fit various types of boats and provide protection for your fenders.
- Q: Can I use these fender covers in saltwater environments? A: Yes, the plastic material is resistant to saltwater, making it suitable for use in marine environments.
- Q: How do I clean the Master Fender Covers? A: To clean, simply wipe the covers with a damp cloth and mild soap as needed.
- Q: Do these fender covers provide good UV protection? A: Yes, the Master Fender Covers are designed to offer UV protection to prevent fading and damage from sunlight.
- Q: Will the covers fit over existing fender lines? A: Yes, the covers are designed to accommodate existing fender lines without issue.
- Q: How thick is the material of the fender covers? A: The fender covers feature a double-layer design for added durability and protection.
- Q: Are these covers available in other colors? A: Currently, the Master Fender Covers HTM-4 are available in black.
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