The MSR Elixir series is ideal for newer backpackers and those who want a super-versatile shelter for a variety of adventures thats easy to set up and a great value. Already a backcountry mansion thanks to features like spacious vestibules and gear lofts, the Elixir now has even more room to stretch out on modern wide sleeping pads. Updated fabric coatings increase hydrolysis resistance to improve durability, waterproofness and extend the life of the tent. The updated Elixir still includes a footprint, perfect for newer users getting into camping and backpacking.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the MSR Elixir 2-Person Lightweight Backpacking Tent? A: The dimensions are fifty-two inches wide, eighty-four inches long, and it has a headroom of forty-one inches.
- Q: What is the minimum trail weight of the tent? A: The minimum trail weight is five pounds and two ounces.
- Q: What material is the MSR Elixir tent made of? A: The tent is made of durable nylon fabric, which enhances waterproof capabilities.
- Q: Does the tent come with a footprint? A: Yes, the tent includes a dedicated footprint for added protection and convenience.
- Q: What is the model number of this tent? A: The model number is one three six nine nine.
- Q: How do you set up the MSR Elixir tent? A: To set up the tent, lay out the footprint, assemble the poles, and connect them to the tent body using the color-coded clips.
- Q: Is this tent suitable for two people? A: Yes, this tent is designed to comfortably accommodate two people.
- Q: Can I use this tent in rainy weather? A: Yes, the tent is waterproofed with updated fabric coatings, making it suitable for rainy conditions.
- Q: How do you clean the MSR Elixir tent? A: To clean the tent, wipe it down with a damp cloth and mild soap, and ensure it is completely dry before storage.
- Q: Is the tent environmentally friendly? A: Yes, it features PFAS-free waterproof treatments to reduce environmental impact.
- Q: How should I store the tent when not in use? A: Store the tent in a cool, dry place, preferably in its original stuff sack, to maintain its quality.
- Q: What if I find a defect in the tent upon arrival? A: If you find a defect, you can return the tent within the warranty period for a replacement or refund.
- Q: Can beginners easily set up this tent? A: Yes, this tent is designed to be easy to set up, making it suitable for beginners.
- Q: How does the tent compare to other lightweight tents for backpacking? A: The MSR Elixir offers a balance of weight, durability, and space, making it a great choice among lightweight backpacking tents.
- Q: What should I do if the tent gets damaged during use? A: If the tent gets damaged, check the warranty for repair options or contact customer support for assistance.
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