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OcOOPA Union Hand Warmers Rechargeable,UT3 PRO
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the main features of the OCOOPA AI Smart Magnetic Double-Sided Heating Hand Warmers? A: The OCOOPA hand warmers feature smart heating technology with dual-sided heating, a rechargeable 10000mAh battery, four heat levels ranging from 100°F to 136°F, and an extended heating surface that warms a larger area than traditional hand warmers.
- Q: How long does the battery last on a single charge? A: The OCOOPA hand warmers can provide up to 9 hours of continuous heat depending on the heat setting used.
- Q: Can these hand warmers be used as a power bank? A: Yes, the OCOOPA hand warmers can double as a power bank, allowing you to charge your phone multiple times.
- Q: How do you operate the hand warmers? A: To use the hand warmers, simply press the button to turn them on/off, click to switch between heating levels, or double-click to check the battery level.
- Q: What is the charging time for the OCOOPA hand warmers? A: Each unit typically fully charges in approximately 3.5 hours using a USB-C charging port.
- Q: Are the hand warmers safe to use? A: Yes, the OCOOPA hand warmers are made with advanced materials and officially certified batteries to ensure safety and durability.
- Q: Is there a warranty offered with the hand warmers? A: Yes, the OCOOPA hand warmers come with a 12-month warranty and 24-hour customer service support.
- Q: What is the temperature range of the hand warmers? A: The OCOOPA hand warmers offer a temperature range from 100°F to 136°F (38°C to 58°C), adjustable through four heat levels.
- Q: Can these hand warmers be used outdoors? A: Yes, the OCOOPA hand warmers are suitable for outdoor activities such as camping, hunting, and winter sports, keeping your hands warm in cold conditions.
- Q: What accessories are included with the hand warmers? A: The package includes two hand warmers, a velvet bag, silicone lanyard, USB-C cable, user manual, and premium gift packaging.
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