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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Oncourt Offcourt Tennis Masterpro Ball Tube used for? A: The Oncourt Offcourt Tennis Masterpro Ball Tube is designed for easily picking up tennis balls, making it a convenient tool for players and coaches during practice or training sessions.
- Q: How many tennis balls can the Masterpro Ball Tube hold? A: The Masterpro Ball Tube can hold up to 21 regular-sized tennis balls.
- Q: Is the Masterpro Ball Tube durable? A: Yes, it features heavy-gauge rubber ends that resist cracking and has a rubber band at the end to secure the balls during transport.
- Q: Does the Masterpro Ball Tube come with any accessories? A: Yes, it includes a shoulder strap for easy carrying and hooks for hanging on a fence or teaching cart.
- Q: How long is the Masterpro Ball Tube? A: The tube is 48 inches long, making it easy to collect tennis balls without bending over.
- Q: Can the Masterpro Ball Tube be used for training purposes? A: Absolutely, it serves as a useful training tool for clearing the court of tennis balls and can be used in conjunction with training aids like triangle cones.
- Q: Is the Masterpro Ball Tube easy to use? A: Yes, its lightweight design allows for effortless ball collection, enhancing convenience during practice.
- Q: What material is the Masterpro Ball Tube made of? A: The Masterpro Ball Tube features heavy-duty rubber ends, though specific details about the entire tube's material composition are not provided.
- Q: How should I care for the Masterpro Ball Tube? A: To maintain the tube, store it in a cool, dry place and avoid exposing it to extreme temperatures to ensure the durability of the rubber ends.
- Q: Is the Masterpro Ball Tube suitable for all types of tennis balls? A: Yes, it is designed to accommodate regular-sized tennis balls, making it versatile for various playing conditions.
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