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Onyx outdoor recreation products provide reliable, dependable and trustworthy gear you are looking for to keep you outdoors longer and will allow you to experience nature on your terms.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes does the Onyx MoveVent Dynamic Paddle Sports Life Vest come in? A: The Onyx MoveVent Dynamic Paddle Sports Life Vest is available in XS/SM size.
- Q: What materials are used in the construction of this life vest? A: This life vest is made from durable nylon and features soft, lightweight flotation foam.
- Q: Is the vest suitable for high back seats? A: Yes, the vest has mesh in the lower back, making it compatible with high back seats.
- Q: Does the vest provide good ventilation? A: Yes, the vest is designed with mesh ventilation in the front and back to help keep you cool.
- Q: What safety features does the life vest include? A: The vest includes an attached whistle for safety and is made with SOLAS grade reflective material for visibility.
- Q: How does the vest ensure a comfortable fit? A: The vest features large armholes and a custom fit design for improved comfort during use.
- Q: What is the weight of the Onyx MoveVent Dynamic Paddle Sports Life Vest? A: The vest is lightweight, making it easy to wear for extended periods while paddling.
- Q: Can this vest be used for other water sports besides paddling? A: Yes, while it is designed for paddle sports, it can also be suitable for other activities such as kayaking or canoeing.
- Q: How should I care for and clean this life vest? A: The life vest should be hand washed with mild soap and air dried away from direct sunlight to maintain its condition.
- Q: Is this life vest certified for safety? A: Yes, the Onyx MoveVent Dynamic Paddle Sports Life Vest meets U.S. Coast Guard requirements for life jackets.
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