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2*Pickleball Paddles 2*Indoor Pickleball 2*Outdoor Pickleball 1*Portable Shoulder Bag
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are the pickleball paddles made of? A: The paddles are constructed with a honeycomb polymer core and a lightweight fiberglass surface, ensuring durability and optimal performance.
- Q: Are these paddles USAPA approved for competitive play? A: Yes, the YC DGYCASI pickleball paddles are tested and approved by USAPA for pickleball championships, complying with all required standards.
- Q: What is the weight range of the paddles? A: Each paddle weighs between 7.5 to 7.9 ounces, making them lightweight and easy to handle.
- Q: How does the grip feel during play? A: The grip is designed with soft material and features sweat-wicking ventilation holes, which help minimize slippage and provide comfort during extended play.
- Q: What is included in the pickleball set? A: The set includes 2 fiberglass pickleball paddles, 2 outdoor pickleball balls, 2 indoor pickleball balls, and 1 pickleball bag for easy transport.
- Q: Can these paddles be used for both indoor and outdoor play? A: Yes, the paddles are suitable for both indoor and outdoor pickleball, making them versatile for different playing environments.
- Q: What is the size of the paddle's surface area? A: The surface area of each paddle measures 15.7 inches by 7.8 inches, providing an ample sweet spot for better control during hits.
- Q: Is there any warranty or after-sales service for the paddles? A: Yes, each paddle is backed by superior quality and undergoes strict quality inspection. Customer support is available for any inquiries or issues.
- Q: Are these paddles suitable for beginners? A: Yes, the lightweight design and comfortable grip make these paddles ideal for both beginners and experienced players.
- Q: How do I care for my pickleball paddles? A: To extend the life of your paddles, store them in the provided bag when not in use, avoid leaving them in extreme temperatures, and clean the surface with a damp cloth as needed.
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