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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the PINMEI Foldable Golf Divot Tool? A: The PINMEI Foldable Golf Divot Tool is made from iron for the markers and CR13 stainless steel for the forks.
- Q: What is the size of the ball marker? A: The ball marker size is 24.4mm.
- Q: How strong is the magnet on the divot tool? A: The magnet on the divot tool is designed to be strong enough to securely hold the ball marker in place.
- Q: Is the divot tool foldable? A: Yes, the PINMEI divot tool features a switchblade design that allows it to be foldable for easy storage.
- Q: Can the ball marker be removed? A: Yes, the ball marker is removable, allowing for convenient use and storage.
- Q: How do I care for the divot tool? A: To care for the divot tool, ensure it is kept clean and dry after use, and store it in a cool, dry place to prevent rusting.
- Q: Is this tool suitable for all golfers? A: Yes, the PINMEI Foldable Golf Divot Tool is suitable for golfers of all skill levels who need a reliable tool for repairing greens.
- Q: Does the divot tool come in different colors? A: This specific model is available in blue, but other colors may be available in different product listings.
- Q: What is the purpose of a golf divot tool? A: A golf divot tool is used to repair the grass on a golf green after a ball has landed, helping to maintain the course condition.
- Q: Is the divot tool portable? A: Yes, the foldable design makes the divot tool highly portable, allowing it to easily fit in a pocket or golf bag.
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