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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What coolers are compatible with the Radezon stainless steel cooler hinges? A: The Radezon stainless steel cooler hinges fit all rectangular-shaped igloo coolers ranging from 25 to 165 quarts.
- Q: What material are the cooler hinges made from? A: These cooler hinges are made of 316 stainless steel, which is more durable compared to standard plastic hinges and 304 stainless steel hinges.
- Q: What are the dimensions of the Radezon cooler hinges? A: The hinge size is 2.4 x 1.3 inches.
- Q: How many hinges are included in the package? A: The package includes 3 cooler hinges and 14 screws for installation.
- Q: What should I do if the hinges do not fit my cooler? A: If the hinges do not match your cooler, Radezon offers a 100% satisfaction guarantee and will refund the full amount.
- Q: Are these hinges resistant to rust? A: Yes, the 316 stainless steel material is highly resistant to rust, making it suitable for outdoor and wet conditions.
- Q: Can these hinges be used for other types of coolers or ice chests? A: While these hinges are designed for igloo-style coolers, they may fit other brands with similar hinge dimensions, but compatibility is not guaranteed.
- Q: How do I install the Radezon cooler hinges? A: Installation is straightforward; simply align the hinges with the cooler's existing holes and secure them using the included screws.
- Q: Will these hinges improve the durability of my cooler? A: Yes, replacing plastic or lower-quality hinges with Radezon's 316 stainless steel hinges will enhance the durability and longevity of your cooler.
- Q: Is there customer support available for installation questions? A: Yes, Radezon provides customer service support for any inquiries or assistance you may need regarding installation or product compatibility.
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