Share unforgettable moments on the water with this spacious multi-person paddle board. Built for group fun, this inflatable SUP features a wide, stable deck that comfortably fits multiple riders. The dual-layer AerGlide-Fusion Technology and reinforced PVC construction ensure exceptional durability, while the non-slip EVA deck pad keeps everyone secure. Easily portable and complete with all accessories, its ready for your next family adventure.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Retrospec Weekender Crew Inflatable Paddle Board? A: The dimensions are one hundred eighty inches long and fifty-six inches wide. This size provides ample space for multiple riders.
- Q: What material is the paddle board made from? A: The paddle board is made from polyvinyl chloride, also known as PVC. This material is known for its durability and resistance to wear.
- Q: How much weight can the paddle board hold? A: The paddle board can hold a total weight of up to one thousand fifty pounds. This makes it suitable for multiple riders and gear.
- Q: How do I inflate the paddle board? A: To inflate the paddle board, use the included powerful pump. Simply attach the pump to the inflation valve and pump until fully inflated.
- Q: Is the paddle board suitable for beginners? A: Yes, the paddle board is suitable for beginners. Its wide, stable deck and non-slip surface make it easy to balance and paddle.
- Q: Can multiple people use the paddle board at once? A: Yes, the paddle board can accommodate up to five riders at the same time. Its spacious design is perfect for group activities.
- Q: How do I clean the inflatable paddle board? A: To clean the paddle board, simply rinse it with fresh water after each use. Avoid using harsh chemicals that could damage the material.
- Q: What is the best way to store the paddle board? A: Store the paddle board in a cool, dry place when not in use. Make sure it is deflated and packed in the included rucksack for protection.
- Q: Is the paddle board safe for kids? A: Yes, the paddle board is safe for kids when used with adult supervision. The non-slip deck and stable design provide a secure experience.
- Q: What accessories come with the paddle board? A: The paddle board comes with two adjustable paddles, a pump, removable fins, a safety leash, and a phone case. These accessories enhance your paddleboarding experience.
- Q: What is the warranty policy for the paddle board? A: The paddle board typically comes with a warranty, covering manufacturing defects. Check with the manufacturer for specific warranty details.
- Q: What if the paddle board arrives damaged? A: If the paddle board arrives damaged, contact customer support immediately for assistance. They can guide you through the return or replacement process.
- Q: Can I transport the paddle board easily? A: Yes, the paddle board is designed for easy transport. It weighs thirty-six pounds for the twelve-foot version and fifty-four pounds for the extra-large version.
- Q: What type of pump is included with the paddle board? A: The paddle board includes a powerful manual pump. This pump is designed for quick inflation to get you on the water faster.
- Q: Is the paddle board suitable for use in saltwater? A: Yes, the paddle board can be used in saltwater. However, it is recommended to rinse it with fresh water afterward to prevent damage.
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