Product Descriptionmaterial:Hammock Surface: 210D Nylon Taffetahammock Bug Net: Polyesterhammock Rain Fly: 210T Polyester Pu3000 Waterproofsupport Pole: Aluminum Alloyproduct Size: 106*55 Inches (270*140 Cm)Storage Size: 15.7*5.5*4.7 Inches (40*14*12Cm )Weight: 3.3 Lbs (1.5Kg)Support Weight: 440 Lbs (200Kg)Package Includes:1 X Tent Hammock With Bug Net1 X Rain Cover 2 X 3M Tree Straps With Loops2 X Aluminum Carabiners2 X Foldable Aluminum Alloy Pole2 X Fixing Rope2 X Tent Nail1 X Storage Carry Bag
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials is the Rivenlo Camping Hammock Tent made from? A: The Rivenlo Camping Hammock Tent is made from several materials including two hundred ten denier nylon taffeta for the hammock surface, polyester for the bug net, and two hundred ten t polyester with a waterproof rating of three thousand millimeters for the rain fly.
- Q: What are the dimensions of the Rivenlo Camping Hammock? A: The dimensions of the Rivenlo Camping Hammock are one hundred six inches by fifty-five inches, which is approximately two hundred seventy centimeters by one hundred forty centimeters.
- Q: What is the weight of the Rivenlo Camping Hammock Tent? A: The Rivenlo Camping Hammock Tent weighs three point three pounds or one point five kilograms, making it lightweight and portable for outdoor activities.
- Q: What is the maximum support weight for this hammock? A: The Rivenlo Camping Hammock can support a maximum weight of four hundred forty pounds, which is about two hundred kilograms.
- Q: How do I set up the Rivenlo Camping Hammock Tent? A: To set up the Rivenlo Camping Hammock Tent, unpack the components, attach the tree straps to the trees, use the aluminum carabiners to connect the hammock, and set up the rainfly for protection.
- Q: Can I use the hammock as a regular tree hammock? A: Yes, the Rivenlo Camping Hammock can be rotated and used as an ordinary tree hammock, providing versatility for different outdoor settings.
- Q: Is the Rivenlo Camping Hammock suitable for side sleepers? A: Yes, the design of the Rivenlo Camping Hammock is especially better for side sleepers and supine sleepers, offering a comfortable sleeping experience.
- Q: How do I clean the Rivenlo Camping Hammock Tent? A: To clean the Rivenlo Camping Hammock Tent, use mild soap and water for spot cleaning. Avoid harsh chemicals to maintain the fabric's integrity.
- Q: What is the storage size of the Rivenlo Camping Hammock Tent? A: The storage size of the Rivenlo Camping Hammock Tent is fifteen point seven inches by five point five inches by four point seven inches, approximately forty centimeters by fourteen centimeters by twelve centimeters.
- Q: Can I take the Rivenlo Hammock on a backpacking trip? A: Yes, the Rivenlo Hammock is lightweight and portable, making it an excellent choice for backpacking trips and outdoor adventures.
- Q: What accessories come with the Rivenlo Camping Hammock Tent? A: The package includes one hammock tent with a bug net, one rain cover, two tree straps, two aluminum carabiners, two foldable poles, two fixing ropes, two tent nails, and one storage carry bag.
- Q: Is the Rivenlo Camping Hammock easy to assemble? A: Yes, the Rivenlo Camping Hammock is designed for quick assembly, allowing one person to set it up within a few minutes.
- Q: Does the hammock provide protection against mosquitoes? A: Yes, the Rivenlo Camping Hammock features a mosquito net, ensuring a safe and comfortable sleeping environment free from bugs.
- Q: What color options are available for the Rivenlo Camping Hammock Tent? A: The Rivenlo Camping Hammock Tent is available in green, providing a natural look that blends well with outdoor environments.
- Q: How do I store the Rivenlo Camping Hammock when not in use? A: When not in use, store the Rivenlo Camping Hammock in its carry bag to protect it from dirt and damage, ensuring longevity.
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