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concept 2 rower accessories Peloton Rower hydrow rower seat pad rowing
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: Is this seat cushion compatible with all rowing machines? A: Yes, the cushion is designed to fit securely on all rowing machines, including Concept2, Waterrower, Hydro, Ergatta, Peloton, Echelon, and NordicTrack.
- Q: What are the dimensions of the rowing machine seat cushion? A: The cushion measures 1.4 inches in thickness, 13.5 inches in width, and 10.25 inches in length.
- Q: How does the gel pad help during rowing workouts? A: The gel pad is designed to reduce pressure on the tailbone and other sensitive areas, helping to prevent discomfort and pain, which enables longer and more comfortable rowing sessions.
- Q: Does the cushion slip during use? A: No, the cushion features an anti-slip silicone bottom that keeps it securely in place on the rowing machine seat, eliminating the need for straps.
- Q: Is the cushion easy to clean? A: Yes, the cushion is easy to clean and comes with a light beige dustbag for convenient storage.
- Q: What material is the rowing machine seat cushion made from? A: The cushion is made from high-quality silicone, which provides durability and comfort.
- Q: Can I use this cushion with a Peloton rowing machine? A: Yes, the cushion is compatible with the Peloton rowing machine and enhances comfort during workouts.
- Q: Does this cushion provide tailbone relief? A: Yes, the Ergo Tail Bone Relief Design of the cushion specifically aims to alleviate pressure on the tailbone, promoting comfort during use.
- Q: How should I store the rowing machine seat cushion? A: You can store the cushion in the included dustbag to keep it clean and protected when not in use.
- Q: Is the cushion suitable for long rowing sessions? A: Yes, the cushion’s gel design and contoured shape make it suitable for long rowing sessions, enhancing comfort and performance.
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