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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight limit for the screw anchor system? A: The screw anchor system is designed for small boats, PWCs, kayaks, canoes, and paddle boards, providing reliable anchoring in shallow water conditions.
- Q: How deep does the water need to be for this anchor? A: The anchor can be screwed into compacted sand or mud in water depths of 2-3 feet.
- Q: Is the anchor system easy to carry? A: Yes, the anchor system is ultra-lightweight, making it easy to transport to and from the beach or boat.
- Q: Does the anchor come with a line? A: Yes, the screw anchor system includes a 16-foot-long marine grade anchor line.
- Q: Can I use this anchor in saltwater? A: Yes, the materials are marine grade and suitable for both saltwater and freshwater use.
- Q: How does the anchor stay visible in the water? A: The system includes a reliable float attached to the anchor line, ensuring visibility atop the water.
- Q: What type of hook is used with the anchor system? A: The anchor system features giant 316 stainless steel snap hooks at each end for secure attachment.
- Q: Is there a money-back guarantee? A: Yes, the product comes with a 100% satisfaction guarantee, allowing for a risk-free purchase.
- Q: Can I use this anchor for larger boats? A: This anchor system is specifically designed for small boats and personal watercraft, making it less suitable for larger vessels.
- Q: How do I properly install the anchor? A: Simply screw the anchor into the compacted sand or mud until secure, then attach your watercraft using the provided line and snap hook.
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