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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the SeaDek Embossed 4-Piece Step Kit? A: The SeaDek Embossed 4-Piece Step Kit includes four individual pieces designed for easy installation on steps and surfaces.
- Q: What material is the SeaDek Step Kit made from? A: The SeaDek Step Kit is made from durable plastic, ensuring longevity and resistance to wear.
- Q: Is the SeaDek Step Kit suitable for outdoor use? A: Yes, the SeaDek Step Kit is designed for outdoor use and can withstand various weather conditions.
- Q: How do I install the SeaDek Step Kit? A: Installation is straightforward; simply clean the surface, peel off the backing, and apply the pieces to your steps.
- Q: Can the SeaDek Step Kit be used on boats? A: Yes, the SeaDek Step Kit is ideal for marine applications, providing traction and comfort on boats.
- Q: What color options are available for the SeaDek Step Kit? A: The SeaDek Embossed 4-Piece Step Kit is available in Army Camo, offering a unique and stylish look.
- Q: How do I clean and maintain the SeaDek Step Kit? A: To clean the SeaDek Step Kit, simply use mild soap and water; avoid harsh chemicals to maintain its appearance.
- Q: What are the dimensions of each piece in the SeaDek Step Kit? A: Each piece in the SeaDek Step Kit measures approximately 24 inches by 12 inches, providing ample coverage for steps.
- Q: Is the SeaDek Step Kit slip-resistant? A: Yes, the SeaDek Step Kit features an embossed surface that enhances grip, making it slip-resistant.
- Q: Does the SeaDek Step Kit come with a warranty? A: Yes, the SeaDek Step Kit typically comes with a warranty; please check the product details for specific terms.
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