???Tempered-Glass Lens for Safety?Seago swim mask chooses the ultra clear thickened tempered glass with a safety film to withstand deep water pressure for all types of diving or swimming. Scratching resist lens provides the clearer view under water.Seago kids diving mask is with thick tempered glass lens, but please Dont toss them down on the tile floor, Dont jump into water with the mask, Dont scratch the glass with sharp objects. | ???180
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials are the Seago Kids Swim Mask made of? A: The Seago Kids Swim Mask is made of soft silicone rubber and tempered glass. This combination ensures safety and comfort for young swimmers.
- Q: What size range does the Seago Kids Swim Mask fit? A: The Seago Kids Swim Mask fits children aged five to fifteen years old. It is designed to comfortably accommodate a variety of face shapes in this age group.
- Q: What color options are available for the Seago Kids Swim Mask? A: The Seago Kids Swim Mask is available in a mirrored pink color. This vibrant color is appealing to both boys and girls.
- Q: How do I properly use the Seago Kids Swim Mask? A: To use the Seago Kids Swim Mask, place it over your face and adjust the straps for a snug fit. Ensure the silicone skirt seals against your face to prevent leaks.
- Q: Is the Seago Kids Swim Mask suitable for snorkeling? A: Yes, the Seago Kids Swim Mask is suitable for snorkeling. Its soft nose cover and anti-fog features enhance the underwater experience.
- Q: How do I adjust the fit of the Seago Kids Swim Mask? A: You can adjust the fit of the Seago Kids Swim Mask using the button buckle on the straps. Simply press the buckle to tighten or loosen as needed.
- Q: What are the cleaning instructions for the Seago Kids Swim Mask? A: To clean the Seago Kids Swim Mask, rinse it with fresh water after each use and let it air dry. Avoid using harsh chemicals or scrubbing the lenses.
- Q: Is the Seago Kids Swim Mask safe for kids? A: Yes, the Seago Kids Swim Mask is safe for kids. It features tempered glass lenses and a soft silicone skirt to ensure a comfortable and secure fit.
- Q: How do I store the Seago Kids Swim Mask when not in use? A: Store the Seago Kids Swim Mask in a cool, dry place away from direct sunlight. Keep it in a protective case to avoid scratches.
- Q: Can the Seago Kids Swim Mask be used for deep diving? A: While the Seago Kids Swim Mask is designed for swimming and snorkeling, it is not recommended for deep diving beyond typical recreational depths.
- Q: What should I do if the mask feels uncomfortable? A: If the Seago Kids Swim Mask feels uncomfortable, check the strap adjustments to ensure a proper fit. Make sure the silicone skirt is sealing against your face.
- Q: How does the anti-fog feature work in the Seago Kids Swim Mask? A: The anti-fog feature in the Seago Kids Swim Mask uses a special treatment on the lenses to prevent fogging during use. This ensures clear visibility underwater.
- Q: What if the mask arrives damaged? A: If the Seago Kids Swim Mask arrives damaged, contact the seller for a return or exchange. Most retailers have a customer service policy for such issues.
- Q: Is the Seago Kids Swim Mask suitable for those with sensitive skin? A: Yes, the Seago Kids Swim Mask is made with soft silicone rubber, which is generally safe for sensitive skin. Ensure there are no allergies to silicone.
- Q: Can I wear the Seago Kids Swim Mask over glasses? A: No, the Seago Kids Swim Mask is not designed to be worn over glasses. It provides a snug fit directly against the face for optimal performance.
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