With the release of Shimano's updated Dura-Ace and Ultegra 12-speed Di2 drivetrains comes a new e-tube wire that's based on technology developed for Shimano's industry-leading e-bike systems. The SD300 wire is more compact and lightweight than previous e-tube wires, and it comes in a wide variety of lengths so you can connect your derailleurs to the Di2 battery regardless of frame size or shape.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the Shimano EW-SD300 e-tube wire? A: The Shimano EW-SD300 e-tube wire is available in various lengths, including 250mm.
- Q: Is the Shimano EW-SD300 compatible with e-bikes? A: Yes, the Shimano EW-SD300 is compatible with Shimano EP800 drive units used in e-bikes.
- Q: What bike drivetrains work with the Shimano EW-SD300? A: The Shimano EW-SD300 is compatible with Shimano Ultegra R8100 and Dura-Ace R9200 road bike drivetrains.
- Q: What are the features of the Shimano EW-SD300 wire? A: The Shimano EW-SD300 wire is compact, lightweight, and designed for optimal connectivity between derailleurs and Di2 batteries.
- Q: Does the Shimano EW-SD300 come with a warranty? A: Yes, the Shimano EW-SD300 includes a manufacturer warranty of 2 years.
- Q: Can I use the Shimano EW-SD300 for a custom bike build? A: Yes, you can use the Shimano EW-SD300 for custom bike builds, especially if you require specific wire lengths for your frame size and shape.
- Q: What material is the Shimano EW-SD300 e-tube wire made from? A: The specific material of the Shimano EW-SD300 e-tube wire is not disclosed.
- Q: How do I install the Shimano EW-SD300 wire? A: Installation involves connecting the wire to the derailleur and Di2 battery, following the Shimano Di2 wiring instructions for your specific bike setup.
- Q: Can I mix different lengths of e-tube wires when setting up my bike? A: Yes, you can mix different lengths of e-tube wires as long as they are compatible with your Shimano Di2 system.
- Q: What improvements does the Shimano EW-SD300 offer over previous e-tube wires? A: The Shimano EW-SD300 offers a more compact and lightweight design compared to previous e-tube wires, enhancing overall performance and connectivity.
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