These are artificial mats that imitate the type of flooring you actually have in a real stadium. The biggest benefit of using a baseball hitting mat is that it protects the batters box or home plate area from being dug out due to regular practice. The mats also provide a more consistent and realistic base to the batter for better performance.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Shopsource Softball Pitching Mat? A: The Shopsource Softball Pitching Mat measures ten feet by three feet. This size provides ample training space for effective pitching practice.
- Q: What materials are used in the construction of this pitching mat? A: The pitching mat is made from polyethylene, polyurethane, and ethylene vinyl acetate. These materials ensure durability and a realistic feel during practice.
- Q: Is the mat fade-resistant? A: Yes, the mat is fade-resistant. The color is integrated into the fibers during manufacturing, preventing it from fading over time.
- Q: How do I use the Shopsource Softball Pitching Mat? A: Simply place the mat on a flat surface for pitching practice. It provides a stable and realistic base for pitchers to improve their skills.
- Q: Is this pitching mat suitable for outdoor use? A: Yes, the pitching mat is suitable for both indoor and outdoor use. It can withstand various weather conditions, making it versatile for training.
- Q: Does the mat have an anti-slip feature? A: Yes, the mat features an upgraded anti-slip bottom. A grid embossed pattern enhances grip and prevents sliding during use.
- Q: How should I clean the pitching mat? A: To clean the mat, simply wipe it down with a damp cloth. For tougher stains, mild soap and water can be used.
- Q: Can I store the mat outdoors? A: While the mat can be used outdoors, it is best to store it in a dry place when not in use. This helps prolong its lifespan.
- Q: Is this pitching mat safe for children? A: Yes, the pitching mat is safe for children. It is made from non-toxic materials, ensuring a safe training environment.
- Q: How does this mat compare to others on the market? A: The Shopsource mat offers superior durability and a realistic feel compared to many other mats. Its fade-resistant and anti-slip features set it apart.
- Q: Is the mat easy to transport? A: Yes, the mat is lightweight and can be easily rolled up for transport. This makes it convenient for practice at different locations.
- Q: What age group is this pitching mat suitable for? A: The pitching mat is suitable for all age groups, from beginners to advanced players. It caters to various skill levels.
- Q: How thick is the pitching mat? A: The mat is approximately zero point six seven inches thick. This thickness provides cushioning for a comfortable training experience.
- Q: What colors are available for the pitching mat? A: The pitching mat is primarily green with bright white lines and home plate markings. This color scheme enhances visibility during practice.
- Q: What if the mat arrives damaged? A: If the mat arrives damaged, you can contact customer support for assistance. They will guide you through the return process.
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