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With our broad assortment of tents, sleeping bags, sleeping pads, camp furniture and accessories we provide a range of solutions that are designed to keep you comfortable while sleeping under the stars.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Slumberjack SJK- Slumber Shack tent? A: The Slumberjack SJK- Slumber Shack tent is designed to accommodate up to 4 people comfortably.
- Q: Can this tent be used as a stand-alone tent? A: Yes, the Slumberjack SJK- Slumber Shack tent can be used as a stand-alone camping tent or can be attached to a vehicle for added convenience.
- Q: What materials is the tent made from? A: The tent is made from durable polyester, ensuring weather resistance and longevity.
- Q: How does the integrated tarp improve the tent's livable area? A: The integrated tarp significantly increases the tent's livable area compared to a traditional vestibule by providing extra space for gear and activities.
- Q: What features enhance the airflow inside the tent? A: The tent includes a top vent that improves air flow and mesh windows that can be closed from the inside, helping to regulate temperature and ventilation.
- Q: Are the walls of the tent vertical? A: Yes, the near vertical walls of the tent increase the interior livable space, making it more comfortable for occupants.
- Q: Is this tent suitable for all weather conditions? A: While the tent is designed to be durable and weather-resistant, it's best suited for mild to moderate weather conditions. Always check local weather reports before camping.
- Q: How easy is it to set up the Slumberjack tent? A: The Slumberjack SJK- Slumber Shack tent is designed for easy setup, typically taking just a few minutes with the right preparation.
- Q: What accessories are recommended for use with this tent? A: For optimal comfort, consider using sleeping bags, sleeping pads, and camp furniture that fit your camping style.
- Q: Can the tent withstand wind and rain? A: The Slumberjack SJK- Slumber Shack is built to withstand moderate wind and rain, but it's advisable to secure the tent properly and check for weather warnings.
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