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Large pot support provides stability. User-friendly for more than one person. Stows nicely on WindMaster.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight of the SOTO TriFlex for WindMaster Stove? A: The SOTO TriFlex is designed to be lightweight, making it ideal for backpacking and camping. Specific weight details can be found in the product specifications.
- Q: Is the TriFlex compatible with other stoves? A: The TriFlex is specifically designed for the SOTO WindMaster Stove. While it may fit other stoves, optimal performance is guaranteed only with the WindMaster.
- Q: How does the TriFlex improve cooking stability? A: The TriFlex provides a stable base for pots and pans, even on uneven surfaces, enhancing cooking efficiency and safety during outdoor cooking.
- Q: Can I use the TriFlex with different pot sizes? A: Yes, the TriFlex supports a variety of pot sizes, from small mugs to smaller cooking pots, making it versatile for various cooking needs.
- Q: How easy is it to set up the TriFlex? A: The TriFlex is designed for quick and hassle-free attachment to the WindMaster Stove, allowing for fast setup and breakdown.
- Q: What materials is the TriFlex made from? A: The TriFlex is constructed from high-quality stainless steel, ensuring durability and resistance to high temperatures and rough handling.
- Q: Is the TriFlex suitable for extreme weather conditions? A: Yes, the durable construction of the TriFlex makes it suitable for various outdoor conditions, providing reliable support for outdoor cooking.
- Q: How does the TriFlex aid in heat distribution? A: The TriFlex is designed to enhance heat distribution from the WindMaster Stove, ensuring even cooking for your meals.
- Q: What is the folding mechanism of the TriFlex? A: The TriFlex folds down origami style to a compact size, making it easy to pack in your backpack or camping gear without taking up much space.
- Q: What type of outdoor activities is the TriFlex ideal for? A: The TriFlex is perfect for hikers, campers, and outdoor cooking enthusiasts, providing reliable support in various outdoor environments.
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