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Walking Pad
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Sperax Walking Pad? A: The Sperax Walking Pad has a weight capacity of up to 320 lbs, making it suitable for a variety of users.
- Q: Does the walking pad require assembly? A: No, the Sperax Walking Pad arrives fully assembled and can be used immediately after unboxing.
- Q: What are the speed settings available on this treadmill? A: The treadmill offers speed settings ranging from 0.6 to 3.8 MPH, accommodating different workout needs from walking to light running.
- Q: Is the treadmill noisy during operation? A: The Sperax Walking Pad features a quiet 2.5HP motor, allowing for smooth and silent operation, making it suitable for use in both home and office environments.
- Q: How does the remote control work with the treadmill? A: The remote control allows users to adjust the speed and stop the treadmill instantly while in use, providing convenience during workouts.
- Q: What are the dimensions of the walking pad? A: The treadmill's dimensions are 48 inches in length, 19.6 inches in width, and 4.6 inches in height.
- Q: Can this treadmill be stored easily after use? A: Yes, the Sperax Walking Pad is designed to be compact and can be stored under sofas, beds, or in corners, thanks to its space-saving design and transport wheels.
- Q: What features help ensure safety while using the treadmill? A: The treadmill includes a non-slip running belt and a shock-absorbing design, providing stability and reducing the risk of slips during use.
- Q: Is this treadmill suitable for elderly users? A: Yes, the walking pad is an ideal choice for elderly users, as it offers a low-speed range and is easy to operate.
- Q: What type of workouts can I do with this walking pad? A: The Sperax Walking Pad is versatile, allowing for various workouts, including walking, jogging, and light running, catering to different fitness levels.
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